Thank you for allowing me to create something one of a kind for you! I can’t wait to get started.
Please agree to the following before I can get started.
The full amount for the custom piece is due before I can get started on your custom piece.A $7 down payment will be added to the total for shipping, I will refund the difference if applicable. If the item is not paid in full in 24 hours, the stone is put back. Unfortunately I can’t hold items.
No changes can be made after you submit your design, I agree and it has been purchased. In the circumstances that something changes, I will notify you. Life happens and the jewelry world is never perfect.
Custom pieces are final sale, no exceptions.
The time frame is usually 2-3 weeks, but this depends on the piece you have chosen. Times are just an estimate and I will keep you up to date.
Coupon codes can not be applied to custom orders.
Sometimes life happens, in the event the stone(s) are damaged during setting (rare but, life) a full refund of your deposit will be given.
If purchasing a remembrance piece, you will need to mail me your item of remembrance. I am not held liable in the case your package gets lost. The entire payment is due before I start on your piece. If another item is ordered with your remembrance piece, they will be shipped TOGETHER.
Thank you for giving me your vision and allowing me to create something special for you to wear for many years to come.